Qualifications: - Previous experience working in a medical or dental office setting is preferred - Knowledge of medical terminology and procedures is a plus - Proficiency in using electronic medical record (EMR) systems such as Eaglesoft or similar software - Strong organizational skills and attention to detail - Excellent communication and interpersonal skills to interact effectively with patients and colleagues - Ability to handle sensitive information with confidentiality and discretion - Familiarity with insurance verification and billing processes is beneficial Responsibilities: - Greet and check-in patients, ensuring a positive and welcoming experience - Schedule and confirm appointments using the office's scheduling system - Collect and update patient information, including medical history and insurance details - Assist with patient billing and insurance claims processing - Maintain patient records in compliance with HIPAA regulations - Answer phone calls and respond to inquiries in a professional and timely manner - Coordinate referrals to other healthcare providers as needed - Assist with general administrative tasks such as filing, faxing, and scanning documents - Collaborate with the healthcare team to ensure smooth operations of the office
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